Correct option:
Amazon Kendra - Amazon Kendra is an intelligent search service powered by machine learning. Kendra reimagines enterprise search for your websites and applications so your employees and customers can easily find the content they are looking for, even when it’s scattered across multiple locations and content repositories within your organization.
Using Amazon Kendra, you can stop searching through troves of unstructured data and discover the right answers to your questions, when you need them. Amazon Kendra is a fully managed service, so there are no servers to provision, and no machine learning models to build, train, or deploy. Kendra supports unstructured and semi-structured data in .html, MS Office (.doc, .ppt), PDF, and text formats.
Unlike conventional search technology, natural language search capabilities return the answers you’re looking for quickly and accurately, no matter where the information lives within your organization.
Kendra’s deep learning models come pre-trained across 14 industry domains, allowing it to extract more accurate answers across a wide range of business use cases from the get-go. You can also fine-tune search results by manually adjusting the importance of data sources, authors, freshness, or using custom tags.
Incorrect options:
Amazon Personalize - Amazon Personalize enables developers to build applications with the same machine learning (ML) technology used by Amazon.com for real-time personalized recommendations. Amazon Personalize makes it easy for developers to build applications capable of delivering a wide array of personalization experiences, including specific product recommendations, personalized product re-ranking, and customized direct marketing.
Amazon Comprehend - Amazon Comprehend is a natural-language processing (NLP) service that uses machine learning to uncover information in unstructured data. Instead of combing through documents, the process is simplified and unseen information is easier to understand.
Amazon Kendra provides ML-powered search capabilities for all unstructured data customers store in AWS. Kendra offers easy-to-use native connectors to popular AWS repository types such as S3 and RDS databases. Other AI services such as Amazon Comprehend, Amazon Transcribe, and Amazon Comprehend Medical can be used to pre-process documents, generate searchable text, extract entities, and enrich their metadata for more specialized search experiences.
Amazon Lex - Amazon Lex is a service for building conversational interfaces into any application using voice and text. Amazon Lex provides the advanced deep learning functionalities of automatic speech recognition (ASR) for converting speech to text, and natural language understanding (NLU) to recognize the intent of the text, to enable you to build applications with highly engaging user experiences and lifelike conversational interactions.
Reference:
https://aws.amazon.com/kendra/